What to expect from Nissan if you are affected by a Recall Campaign:
We'll do our best to schedule an appointment at your convenience.
All repairs come with our standard service warranty.
We will use only genuine Nissan parts, at a Nissan dealer.
A free of charge repair or update to prevent anything impacting your Nissan vehicle experience.
We will contact you through your preferred method of communication: Email/Phone.
VEHICLE RECALL CHECKER & SERVICE CAMPAIGNS
Nissan is committed to ensuring customer safety, high-quality service, and overall satisfaction.
From time to time, to maintain the safety and quality of our vehicles, Nissan may request customers to bring in their vehicles for a free repair or service campaign update.
Recall Campaigns
Recall campaigns are preventative checks on certain vehicles to inspect and fix potential faults. If you receive a notification that your vehicle is part of a recall, please contact your nearest Nissan dealer as soon as possible to arrange your free repair.
Service Campaign Updates
Service campaign updates are also preventative checks for specific vehicles, but they focus on improving customer satisfaction and are not safety-related. If you are informed that your vehicle may need an update, please get in touch with us promptly to schedule your free update.
I didn’t receive a CALL from Nissan — how can I check if my vehicle has an outstanding campaign?
Nissan has created an online VIN checker tool specifically for the Recall Campaign. You can find this tool at the bottom of this page.
For any other campaigns, please contact your nearest Nissan dealer to check whether your vehicle is affected.